Remote Support

Adversaries are leveraging legitimate Remote Monitoring and Management (RMM) and remote access tools on Windows endpoints for command-and-control, persistence, and execution, with detection focusing on the first observed instance of these tools on a host.

This rule identifies Windows hosts where two or more distinct remote monitoring and management (RMM) or remote-access tool vendors are observed starting processes within the same eight-minute window, potentially indicating compromise, shadow IT, or attacker staging of redundant access.

Detects process creation events indicative of remote management tools, potentially signifying legitimate use or malicious exploitation by threat actors abusing RMM software.

This detection identifies a Windows host where two or more distinct remote monitoring and management (RMM) or remote-access tool vendors are observed starting processes within the same eight-minute window, potentially indicating compromise, shadow IT, or attacker staging of redundant access.